At Elviora Beauty, we are committed to providing a reliable, safe, and efficient shipping experience. Every order is carefully prepared and handled to help ensure your skincare products arrive safely and in excellent condition.
ORDER PROCESSING
Orders are processed after payment confirmation.
Orders containing 1–20 products are typically processed within 2 business days, Monday through Friday, excluding holidays.
During periods of high demand, promotional events, holidays, or other busy periods, processing may take longer than usual.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that processing time is separate from shipping time.
SHIPPING TIMES
Delivery time consists of order processing time plus shipping time.
United States:
Standard shipping typically takes 2–5 business days after processing.
For most US orders containing 1–20 products, the estimated total delivery time is approximately 4–7 business days from the date the order is placed.
International Orders:
Shipping times vary depending on the destination country and available shipping service. Estimated delivery times and available shipping options will be displayed at checkout when available.
Delivery timeframes are estimates only and are not guaranteed delivery dates.
Actual delivery times may vary due to carrier delays, customs procedures, weather conditions, holidays, or other circumstances outside Elviora Beauty’s control.
SHIPPING CONFIRMATION & TRACKING
Once your order has shipped, you will receive a confirmation email from Elviora Beauty with tracking information when available.
Please allow some time for tracking information to become active or update after shipment.
If you cannot locate your tracking information, please contact our Customer Support team for assistance.
SHIPPING AVAILABILITY
Elviora Beauty ships to eligible destinations where delivery is available.
Shipping options, availability, and applicable shipping costs will be displayed during checkout before completing your purchase.
Shipping availability may vary depending on your location and local delivery conditions.
SHIPPING DELAYS
While Elviora Beauty works hard to ensure timely delivery, delays may occasionally occur due to circumstances beyond our reasonable control, including:
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Shipping carrier delays
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Customs processing
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Severe weather conditions
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Public holidays
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High seasonal demand
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Transportation disruptions
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Other unforeseen circumstances
Elviora Beauty is not responsible for delays caused by circumstances outside our control.
SHIPPING ADDRESS ACCURACY
Customers are responsible for providing accurate and complete shipping information at checkout.
Elviora Beauty is not responsible for orders delayed, lost, or undeliverable due to:
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Incorrect or incomplete addresses
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Customer input errors
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Failure to collect delivered packages
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Refused deliveries
If an order is returned because of incorrect shipping information provided by the customer, additional shipping charges may apply before reshipment.
LOST OR DAMAGED PACKAGES
If your package arrives damaged or you believe your shipment has been lost during transit, please contact us as soon as possible.
Please provide your order number and any relevant details so we can review the issue and assist you.
Email:
support@elviorabeauty.com
CUSTOMS, DUTIES & TAXES
For international orders, customs duties, taxes, or import fees may apply depending on the destination country.
Any customs fees, taxes, or charges imposed by the destination country are the responsibility of the customer unless otherwise required by applicable law.
Customs policies and fees vary by country, and Elviora Beauty cannot control or predict these charges.
POLICY UPDATES
Elviora Beauty reserves the right to update or modify this Shipping Policy at any time.
Any changes will become effective once published on this page.
CONTACT US
If you have any questions regarding shipping or your order, please contact our Customer Support team.
Elviora Beauty
Email: support@elviorabeauty.com
We are always happy to assist you.